We at GooGaBu Oy understand that your personal information is important, and thus we take special care to make sure that any information you share with us is kept safe and secure.
This Privacy Notice is available on request for all of our clients – this is mentioned in the footer of the emails we send to our clients from 25th of May 2018 onwards.
This Privacy Notice discloses the privacy practices for GooGaBu Oy. This Privacy Notice applies solely to the information collected by us through the email exchanges between GooGaBu Oy and its clients and to any work files we have from you. It will notify you of the following:
What personally identifiable information is collected from you from your email exchanges, and how it is used and with whom it may be shared.
What choices are available to you in regards to the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We (GooGabu Oy) are the sole owners of the information collected from the email exchanges. We only have access to/collect information that you voluntarily give us via email or other direct contact from you.
These can include:
Your name/company name
Email or postal address (personal or company)
Phone number (personal or company)
Any other information you have voluntarily provided to us
We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us or contact you individually about any work we conduct with you (present/past/future). We will not share your information with any third party outside of our company, other than as necessary to fulfil your request.
Any files we work with, are kept secure – any files you send to us (if we do not accept the job or you decide not to use us) these are immediately deleted from all of our devices.
The lawful bases for collecting information are: Contractual Necessity (we need te information to fulfil our contract with you) and Legitimate Interests.
We do not use your details to create mailing lists – or any other mass marketing campaigns.
Your invoicing details are stored on our accounting firms software (Procountor/Finago) – and are protected and use HTTPS security.
Unless you ask us not to, we contact you via email in the future to let you know of any changed to this policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via email/phone:
See what data we have about you, if any.
Change/Correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
Your details may be kept on our email servers which use Transport Layer Security (TLS) – this in in the shape of email exchanges you have had with us previously, which are still relevant to our business with you. If your email service does not support TLS, you should be aware that any emails we send/receive may not be protected in transit. We also scan/monitor emails sent to us, including attachments – for viruses/malicious software. By law we are obliged to keep certain files/information for seven years from receiving it. Once the information is no longer relevant, or seven years have passed, any emails/correspondance/files will be deleted from any online/offline devices/storage.
Our photos are stored on external hard drives (offline) which require password to have access to them. In certain case a a client will have access to an online image gallery – which require no personal data to be accessed. Only a password/link provided by GooGaBu Oy will let client access them.
We are obliged to keep some of our translation files/translation memory for a period of seven years. This is in case there are any queries/claims about the correctness of the translation. So we are able to compare our original translation to any possible claim made by the client. The timeframe we use is widely used by our clients, who request the original translation files are kept for this period of time.
The location of all the information we have about you is in the EU. No information is store outside the EU.
We take precautions to protect your information. When you submit sensitive information via email (or other means), your information is protected both online, and when applicable offline.
We use encryption to protect sensitive information that is sent via email. Your billing or other personally identifiable information is only known to people who you have been in contact with or who need it to fulfil activities, such as invoicing.
If you have any concerns or wish to contact us in regards to anything mentioned in this Privacy Notice, you can do so by contacting us via email at: ville(at)googabu.com or svanhild(at)googabu.com.
Persons responsible (Data Controllers) for the data controlling at GooGaBu Oy are: